FAQ (85)

Why Does the Audit Say My Driver Made Billing Changes? Can Drivers Edit Charges?

Modified on Tue, 3 Jun at 3:53 AM
Why Does the Distance Shown in the Driver App Differ from the Routing Tab?

Modified on Tue, 3 Jun at 4:18 AM
Why does the preset routing or routing template show differently than what was selected when creating a load?

Modified on Thu, 29 May at 12:49 PM
Why don’t portal users see linked portal accounts when logged in?

Modified on Tue, 15 Jul at 12:47 PM
Why Don’t the Time In and Time Out on My POD Match the Arrival and Departure Timestamps at the Warehouse?

Modified on Tue, 3 Jun at 4:03 AM
Why is Container Tracking Pulling Incorrect Information?

Modified on Thu, 29 May at 1:58 PM
Why is it not possible to process a driver settlement for multiple trucks?

Modified on Thu, 29 May at 11:48 AM
Why Is My Driver Blocked from the Mobile App?

Modified on Tue, 3 Jun at 4:12 AM
Why Is My Driver Seeing the Error Message ‘User Not Found’?

Modified on Tue, 3 Jun at 2:21 AM
Why is the Fleet Owner Field Grayed Out When Syncing Settlements?

Modified on Thu, 29 May at 12:02 PM