Solution: Carrier
Module: Dispatcher
Sub Module: Load Board
Overview
Dry Run or Void Out events are useful when a load is cancelled or cannot be completed as planned. These markers help ensure that billing, reporting, and internal tracking remain accurate and transparent.
How to Add a Dry Run/Void Out
To mark a move as a Dry Run/Void Out:
Open the Load Board.
Locate and open the load that requires the adjustment.
Select the Void Out button next to the event.
If adjusting manually, fill in the required fields such as:
Location
Timestamps (if applicable)
Notes for context
Save your changes.
Use Case Examples
Dry Run: A driver arrives for pickup, but the container is not available.
Void Out: A load was assigned but cancelled before dispatch.
Video Walkthrough
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