The Free Flow feature gives users the ability to assign drivers to pick up a container from a group of stacked containers. This type of dispatch is often referred to as peel pile(s) because at the time of dispatch the container number the driver will be assigned to is unknown. Drivers are dispatched to pick up a container from the group of stacked containers, and when the driver arrives, the driver is notified which peel pile to pull from and is often assigned the top most container from the stack. In this scenario the driver and dispatcher don’t know which container the driver will end up picking up, making dispatching them a difficult task. Free Flow is the solution to this dispatch challenge.
Note: This feature may need to be enabled. To enable this feature contact Customer Support for further assistance.Step 1
To access the Free Flow feature navigate to Dispatcher -> Trips. Free Flow will be the default view if Free Flow is enabled. If Free Flow is not visible, contact Customer Support for further assistance.
Step 2
Click "Add Order" and fill in the order details. All required information for the new order creation show an asterisk ( * ).
Step 3
Drag & drop documents to associate to the loads. If Multiple delivery locations are required, Click "Add Different Delivery Location" and select the destinations. Once all the fields are completed, click 'Next Page'
Step 4
- Select the routes
- Add the container numbers. If the container number is unknown, add a generic number such as UNKN1234567.
To add additional containers, click the Add Row button.
- Add the commodity details
Step 5
Click Create Order to create the loads.
Created loads will be listed on the Free Flow view where users can access the loads to view and modify the routing. Users will see the different Orders at the top of the view. User also have the option to filter on Pending of Linked loads.
Step 6
Click "AVAILABLE" to assign and dispatch a driver. Using the green checkmark icon, send the dispatch to the driver's app.
Step 7
When the driver arrives at the port and enters the container number of the picked-up box, the system automatically links the Trip to the corresponding Load number. Once linked, the Trip will no longer be visible, and the linked Load will appear under the "Loads Linked". section.
Note: If the load has the Driver Select Container enabled, the driver will have the option to select containers associated to loads in the system at that location.
- Select the routes
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