Learn why email notifications may show “[CAUTION SPOOFING]” and what actions to take if it appears.
Details
If an email notification displays a subject line containing [CAUTION SPOOFING]
, this warning is not generated by PortPro. It is added by the recipient’s email provider, antivirus, or anti-malware software as a security precaution.
This flag is automatically triggered when the recipient's system suspects the email may be spoofed or potentially malicious. It’s typically configured via:
Custom email rules
Security filters
Malware or spam protection services
Next Steps
To address this:
Verify the sender – Confirm the email is coming from a legitimate PortPro email address.
Check your email security rules – Review the configuration in your email or antivirus platform.
Consult your IT administrator – If necessary, whitelist PortPro’s sending domain or modify filtering rules.
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