The Grey Pool routing feature allows the dispatch of both a container drop and container pickup in a single load & driver dispatch. This feature should be used if you are no longer responsible for returning the dropped container. Dropped containers associated with a Grey Pool template route will no longer be visible/ tracked as 'dropped' in the system once the load is completed.
If the load's 'Driver Select Container' feature is checked, from the driver app, drivers will have the ability to select and assign the grey pool container. The selection option will populate with a list of containers at that location where the container status has been marked as 'ready to return'.
Additionally, the gray pool container will show up on the invoice. The Billing party for both containers should be the same customer. Watch this tutorial (below) covering the Gray Pool process.
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