Cut / Per Diem Date Not Populating

Module: Dispatcher
Sub-Module: Load Board
Solution: Carrier

Overview

If a cut-off or per diem date is missing from a load on the Load Board, there are a few common setup issues that may be causing it.

Troubleshooting Steps

If a cut / per diem date is not populating:

1. Ensure the relevant dates are configured under Settings > Equipment > Container for the SSL.

2. Verify that the load has all of the following fields filled out:

   • Container Size

   • Container Type

   • SSL

Without these three fields completed, the system cannot match the load to the correct container settings to populate the cut or per diem dates.