Creating Document Requirement Rules

Basic Rule Creation

To create a simple document requirement rule, use natural language in the chat interface:

Example Commands:

• "Require a Proof of Delivery for all customers"

• "Require a Scale Ticket for loads picking up in Los Angeles"

• "Set up a rule requiring BOL for export loads"

Required Elements: Every rule must include:

1. Rule Name: Either specify one or let the AI generate it

2. Document Type: At least one recognized document type

3. Conditions: Specify the conditions under which the document is required (e.g., load type, location, customer, charge code, bill-to party).

Advanced Rule Creation with Conditions

Create more sophisticated rules by adding conditions:

Load Type Conditions:

• "Require POD for all export loads"

• "Require Scale Ticket for import containers only"

• "Set BOL requirement for road moves"

Location-Based Conditions:

• "Require detention pics when picking up at Port of Los Angeles"

• "Require dock receipt for deliveries to Long Beach terminals"

• "Set Scale Ticket requirement for loads originating from Oakland"

Event-Based Conditions:

• "Require TIR OUT when container exits terminal"

• "Require chassis documentation for chassis transfer events"

• "Set seal verification for container pickup events"

Customer-Specific Rules

Create rules that apply to specific customers:

Single Customer:

• "Require POD for customer ABC Logistics"

• "Set Scale Ticket requirement for XYZ Shipping only"

Multiple Customers:

• "Require BOL for customers ABC Logistics and XYZ Shipping"

• "Require detention documentation for all tier-1 customers"

AR Charge Code Integration

Link document requirements to specific charge codes:

Examples:

• "Require POD when Base Price charge is present"

• "Require Scale Ticket for any load with fuel surcharge"

• "Set detention documentation requirement for detention charges"

Process: The agent will map natural language descriptions to specific charge codes in the account and confirm the mapping before creating the rule.

Bill-to Party Requirements

Create rules based on billing parties:

Examples:

• "Require signed BOL for loads billed to ABC Corporation"

• "Require additional documentation for government bill-to parties"

• "Set enhanced requirements for high-value customers"

Clarification Process: If multiple organizations have similar names, the agent will display options and ask for clarification.