Viewing Current Rules
Active rules are displayed in the sidebar with the following information:
Rule Name: Descriptive name of the rule
Document Types: Required documents
Conditions: Applied conditions (load type, location, etc.)
Customers: Applicable customers
Status: Active/Inactive status
Modifying Rules
To modify an existing rule:
Select the Rule: Click on the rule in the sidebar
Request Changes: Use natural language to describe modifications
"Change the POD requirement to include scale ticket"
"Add customer DEF Logistics to the existing rule"
"Remove the Los Angeles pickup condition"
Deactivating Rules
Temporarily disable rules without deleting them:
Commands:
"Pause the POD requirement rule for ABC Logistics"
"Temporarily disable the scale ticket rule"
"Deactivate all rules for customer XYZ"
Deleting Rules
Permanently remove rules:
Commands:
"Delete the detention documentation rule"
"Remove all rules for inactive customer ABC"
"Permanently delete the Los Angeles pickup rule"
Confirmation: The agent will ask for confirmation before permanently deleting any rule.
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