Once acquainted with opening the chat and sending a message, the AI Agent can be used for a variety of everyday tasks. This section is organized by topic to quickly find examples relevant by role – whether a dispatcher, a customer service rep, an operations manager, or a customer checking on a shipment. Click the links below for details.
3.1. Checking Load and Shipment Status
3.2. Tracking Containers and Equipment
3.3. Financial and Billing Inquiries
3.4. Driver Management
3.5. New Features
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