QuickBooks Online Customer Sync Behavior from PortPro

Modified on Mon, 30 Jun at 10:50 AM

To ensure a customer is created in QuickBooks Online (QBO) during invoicing from PortPro, follow these steps:

  1. Connect QuickBooks Online
    In PortPro, go to Settings > My Apps > Finance and ensure QuickBooks Online is connected.

  2. Add or Update Customer Profile
    Navigate to Customer Profiles and either create a new profile or update an existing one.
    Make sure the QuickBooks Email field is filled in.

  3. Trigger Customer Creation in QBO
    When an invoice is sent to QBO for a customer not yet in QuickBooks, PortPro will automatically create the customer profile in QBO using the provided details.

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