How to Set up Email Domain

The following article provides background and instructions for the DNS records needed to utilize a custom domain for outbound email with your PortPro product. 

PortPro allows you to configure your domain to send system generated emails, such as invoices and status notifications out of PortPro, using your domain. With your domain configured, you will be able to use any email at your domain. This will mean your customers will receive your emails from your company's email instead of a do-not-reply@portpro.io email.

The records below that will be required for system generated emails to send from PortPro through your domain.These records ensure a healthy and authenticated flow of emails from PortPro to your customers. To add these records, please head to the website where your domain is hosted, access the DNS configuration, and add the records listed below.

**We will need to verify the domain you are configuring. Whenever you decide on which domain you would like to configure, please contact PortPro support via chat or email with the domain you would like to configure. PortPro Support will then generate a unique value specific to your domain, that will then be used on record 4. This step is to verify you have access to the domain. Without this step, your emails will not be sent out of PortPro through your domain.

Record #1

Type: CNAME
Name: mte1._domainkey
Value: dkim1.mandrillapp.com

Record #2
Type: CNAME
Name: mte2._domainkey
Value: dkim2.mandrillapp.com

Record #3
Type: TXT
Host: _dmarc
Value: v=DMARC1; p=none

Record #4
Type: TXT
Host: @
Value: **Contact PortPro Support (see above)

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Once your domain is configured, the configuration will just need to be completed in PortPro. To add your email to the system, please head to Settings > System Generated Emails > Configuration, and from there you will be able to adjust your invoice email configuration. Some things to note, The email from field will allow you to enter in a contact name, rather than just using the email address you are sending from. Here is the formatting to do so:

Contact Name <example@email.com>

You will also have the ability to add variables to the email subject line, and the list of variables can be found by typing an @ symbol directly on that field. Variables are helpful for adding reference fields directly from the load, such as invoice number, and container number. With the variables added, the system will automatically add these to the subject line while sending your invoices from the system.