Removing a Carrier After Tender Acceptance

Overview

Brokers can remove carriers from tenders even after the carrier has accepted, as long as no timestamped events have occurred on the carrier’s side (i.e., the job has not started).

Details

To remove a carrier after a tender is accepted:

1. Go to the Dispatcher module, open the load from which you want to remove the carrier, and navigate to the Routing tab.

2. Click the “X” next to the carrier name.

3. A pop-up window will appear asking for confirmation of the removal.
   

Once removed:

• The carrier will receive an alert stating no further sync will occur from Broker to Carrier, though the carrier can still bill if necessary.
  

Post-Removal Behavior

• The connected chargeset between Broker and Carrier will remain but will revert to Drafted status.

• The Broker may:

  • Add a new carrier and re-tender the load.

  • Continue adding charges, confirming, and invoicing the chargeset.

• The carrier can also continue to add charges for reconciliation and have them synced to the broker side.

Admin Permissions

Admins can control who can remove carriers from tenders by configuring:

Settings > Account Setup > Users & Permissions > Dashboard > “Post Tender Carrier Removal”

Enabling this permission grants user-level control over post-tender carrier removals.