Delivery Orders / Tender Requests vary greatly in terms of the language that is used and the format of the information. Our AI is learning, but it will not always get it right. If AI does not auto-apply the tender tag and automate the tender processing in an email, please reach out to support@portpro.io.
Our Data Science Team needs to see the following:
-Screenshot of the EEI Email showing email subject body, and attachment names
-All attachment files included on the email (the complete file if possible)
-A detailed description of the expected result - ideally a screenshot of the ‘Review Tender’ dialog with callouts of what is missing or wrong, or if the Tender dialog is not displayed a description of the Load details that are expected
Please note any change we make will not correct an existing Tender Request, but it will improve similar requests in the future.
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