Overview
Driver settlements may not sync to QuickBooks when a driver is assigned to multiple trucks or fleet owners. The system cannot determine which fleet owner the payment should be linked to, resulting in sync failure.
How to Ensure Settlement Syncs
To allow settlements to sync to QuickBooks, ensure the vendor setting is configured properly:
Go to Settings → Accounting Configuration → QuickBooks Setup.
Under Account Payable → Vendor, make sure the vendor is set to either:
Both, or
Driver
Key Notes
Syncing will fail if the vendor is not properly assigned.
This limitation is only applicable when drivers have multiple trucks or associated fleet owners.
Ensure consistent vendor mapping to avoid sync interruptions.
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