Possible Reasons for the Error:
Duplicate Customer in QuickBooks
Check for duplicate customer profiles in QuickBooks and deactivate any redundant entries.Customer Profile Not Synced
Verify the customer is synced in PortPro by opening the Organization Profile. If it’s not synced, click Sync to QuickBooks button, then select Save Changes.Payment Mismatch
Verify that the invoice has not already been marked as Paid in QuickBooks.
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