AI Chat: Getting Help and Support

For additional help with the AI Chat Agent, consider these resources:

• In-Chat Help:
  Type questions like “What can the agent do?” or “How to check a load status?” directly in the chat.
• PortPro Support:
  Contact the PortPro support team through the standard support channels.
• User Documentation:
  Refer to this user guide and other official PortPro documentation.
• Training Resources:
  Access training videos and webinars in the PortPro Learning Center.
• Feature-Specific Help:
  Ask the agent about specific features, such as “How to download a table as CSV?” or “How to search chat history?”
• Updated Training Videos:
  New videos covering v1.4 features are available in the PortPro Learning Center.
• Enhanced Troubleshooting Guide:
  An expanded troubleshooting section in this user guide addresses common issues related to new features.
• Feedback Mechanism:
  Use the feedback option in the chat interface to report issues or suggest improvements.