Adding Additional Charges to a Broker (Carrier Portal)
Carriers may occasionally need to bill brokers for extra services or unexpected costs related to a load. The Carrier Portal provides a simple way to add these additional charges directly to the broker’s invoice.
The video below offers a step-by-step walkthrough on how to:
Navigate to the correct load within the Carrier Portal
Select and add applicable additional charges
Include descriptions or supporting details for transparency
Ensure the charges are submitted for broker review and billing
This process helps streamline communication and ensures all billable services are properly documented and invoiced.
Was this article helpful?
That’s Great!
Thank you for your feedback
Sorry! We couldn't be helpful
Thank you for your feedback
Feedback sent
We appreciate your effort and will try to fix the article