Why Do I See the Error “Carrier Pay is Required” When Tendering Loads?

What the Error Means

This message appears when no vendor tariff (pay rate) has been entered for the carrier selected during routing. PortPro requires that a pay amount be assigned before a load can be tendered to a vendor.

How to Fix It

1. Go to Payables & Expenses > Vendor Pay

2. Select the vendor you are trying to tender the load to.

3. Add the required charges or rates for that vendor.

4. Once complete, return to the routing screen and retry the tendering process.

Why This Happens

PortPro checks that all vendors have an associated pay rate before finalizing routing to ensure accurate driver pay and AP tracking.