FAQ: Why Are The Status Boxes Not Updating?

FAQ: Status Boxes Not Updating

If status boxes aren’t updating as expected, users should try the following steps on their computer:

1. Clear the Browser Cache

Clearing the browser cache can often resolve display and syncing issues.

2. Ensure the Computer’s Date & Time Are Set Automatically

For Windows:

• Open Settings > Time & language > Date & time

• Turn on Set time automatically

• Click Sync now

For Mac:

• Open the System Settings app

• Select General in the sidebar, then Date & Time (scroll down if needed)

• Turn on Set time and date automatically, then click Set

After completing these steps, the user should refresh their browser and check whether the status boxes are updating correctly.