ETA Agent Core Capabilities

Real-time Location Tracking

The foundation of the ETA Agent is accurate location tracking:

Data Collection: The system continuously collects GPS data from:

• Electronic Logging Devices (ELDs)

• The PortPro mobile app on driver phones

• Third-party GPS tracking devices

Processing and Filtering: Raw location data is processed to:

• Filter out inaccurate readings

• Match coordinates to actual road networks

• Calculate speed and direction

• Identify stops and movements

Visualization: Processed location data is displayed on in live tracking showing:

• Current vehicle position

• Direction of travel

• Recent movement history

• Planned route

The system typically updates locations every 1-5 minutes, depending on the data source and configuration.

ETA Prediction and Updates

The core function of the ETA Agent is generating accurate arrival time predictions:

Prediction Engine: Combines multiple factors to calculate ETAs:

• Current location and distance to destination

• Current and predicted traffic conditions

• Historical travel times for similar routes

• Vehicle type and capabilities

• Driver patterns and rest requirements

• Weather conditions

Continuous Updates: Predictions are automatically recalculated when:

• New location data is received

• The route is modified

• The driver reports a status change

The system maintains a history of ETA changes to help identify patterns and improve future predictions.

Delay Detection and Notification

The ETA Agent proactively identifies and communicates potential delays:

• Delay Detection: The system identifies delays by:

  • Comparing actual progress against expected timeline

  • Evaluating the impact of reported issues

  • Calculating the probability of on-time arrival

• Notification Process:

  • The system evaluates if the delay meets notification thresholds

  • It identifies which stakeholders should be notified

  • It selects appropriate communication channels

  • It generates and delivers notifications with relevant details

  • It tracks delivery and acknowledgment

Notifications include the estimated length of delay, contributing factors, and potential actions or alternatives when applicable.