AI Chat: Glossary of Key Terms

Modified on Mon, 7 Jul at 6:49 PM

AI (Artificial Intelligence):
Technology that enables computer systems to perform tasks that typically require human intelligence, such as learning, problem-solving, and understanding language.
API (Application Programming Interface):
A set of rules and protocols that allows different software applications to communicate and exchange data.
Chassis:
A wheeled frame with a locking mechanism designed to carry a shipping container.
Consignee:
The person or company to whom a shipment is delivered.
Container:
A large, standardized, reusable box used to store and transport goods.
CSR (Customer Service Representative):
An individual who interacts with customers on behalf of a company, often providing information and resolving issues.
Demurrage:
A charge payable to the owner of a chartered ship, freight railroad car, or container when it is not loaded or discharged within the agreed time frame.
Detention:
A charge for retaining a container or chassis beyond the allowed free time at a facility for loading or unloading.
Dispatch:
The process of assigning drivers and equipment to loads and managing their movements.
Drayage:
The transport of goods over a short distance, typically as part of a longer journey (e.g., from a port to a warehouse).
ETA (Estimated Time of Arrival):
The projected time a shipment or vehicle is expected to arrive at its destination.
ETD (Estimated Time of Departure):
The projected time a shipment or vehicle is expected to depart from its origin.
Export Load:
A shipment of goods destined for a location outside the country of origin.
Import Load:
A shipment of goods brought into a country from abroad.
Invoice:
A commercial document issued by a seller to a buyer, detailing the products, quantities, and agreed prices for goods or services provided.
LFD (Last Free Day):
The final day a container can remain at a terminal or port without incurring storage charges (demurrage).
Load:
A specific shipment or consignment of goods being transported.
Load Reference Number:
A unique identifier assigned to a specific load for tracking purposes.
NLP (Natural Language Processing):
A branch of AI focused on enabling computers to understand, interpret, and generate human language.
Per Diem:
A daily fee for using equipment—such as containers or chassis—beyond the allotted free time.
PortPro Platform:
The transportation management system (TMS) software developed by PortPro.
Shipper:
The person or company responsible for sending a shipment.
Terminal:
A facility where containers are loaded, unloaded, stored, and transferred between transportation modes such as ship, truck, or rail.
TMS (Transportation Management System):
Software used to plan, execute, and optimize the physical movement of goods.