How to Manually Book Terminal Appointments from the Dispatch Board

Modified on Sat, 28 Jun at 11:13 AM

Manual Appointment Booking & Templates Overview

This feature enables dispatchers to book terminal appointments directly within PortPro, removing the need to access individual terminal websites.



Manual Appointment Booking

Steps to Manually Book an Appointment:

  1. Navigate to the Dispatch Board.

  2. Click on a load’s Pick Up Apt or Return Apt cell.

  3. A calendar and time selection screen will appear, displaying available time slots based on terminal availability.


Using Auto Appointment Templates

For recurring appointment preferences, templates can streamline the process:

  1. Select Auto Appointment to open the template screen.

  2. Choose from an existing template or click + Add to create a new one.

  3. Templates can be searched by name for quick access.


Benefits of Using Templates

  • Standardizes appointment scheduling practices.

  • Reduces repetitive manual entry for commonly used terminals and time windows.

  • Improves consistency across dispatching teams.


Learn More

For detailed guidance on configuring and automating templates, refer to the Settings - Tracking & Appointments Appointments Knowledge Base article.




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